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Can we Assist you?


 The text below contains the answers to some frequently asked questions.

Should you require further assistance with these or other topics, please contact us at

salesmanager@mweb.co.za
 

1. QUESTIONS ABOUT HOW TO BUY GOODS FROM US

Q: Are there branches of Maxishare elsewhere in South Africa?

A: Maxishare does not have any other branches. Our physical address is Sections 6-7 & 9-11, Maranatha Business Park, Middle Muir Avenue, Anderbolt Extension 111, Boksburg, Gauteng.

Q: If I am unable to come to Boksburg to buy from Maxishare, is there a way that I can buy Maxishare’s products?

A: If you are willing to pay for postage or transport, we can arrange for the goods to be delivered to most places in South Africa. Prices are generally reasonable, particularly for deliveries to depots in major centres. Transport fees are payable in advance. Customers in outlying areas generally find that it is cheaper to organize a collection by a transporter in their area. Alternatively, goods can be delivered to a depot in a major centre and the customer can arrange to collect them from the depot. Please note that we cannot accept responsibility for delays that are due to unforeseen circumstances such as strike action.
 

Q: What payment methods can be used to pay for goods purchased from Maxishare?

A: • No cheques are accepted but we do accept Master Card, Maestro and Visa credit and debit cards.

• Cash may be deposited directly into our bank account.

• EFT (electronic funds transfer) is the most popular payment method. Please note, however, that goods will not be released until the payment has cleared, even if a proof of payment is supplied. Please allow 3 working days for clearance of funds transferred directly into our account from banks other than FNB bank.

• Please allow 10 days for clearance of cheques deposited into our account. This includes cash cheques.

• Please fax proof of payment into our bank account, 36 hours prior to collection of goods unless the payment is from an FNB bank.

• We do not operate an account system.

• We do not do C.0.D. deliveries.
 

Q: What is the procedure to follow when paying for goods by EFT (electronic funds transfer)?

A: • Please write our invoice number followed by your customer number on the deposit slip next to “Deposit Reference”. This is very important to speed up the process of matching the payment to the correct invoice prior to releasing goods.

• Once you have deposited the payment into our account, please fax a copy of the deposit slip or proof of payment to us. However, goods will only be released once the payment is cleared and appears on our bank statement. This can take up to 3 working days.

• Please fax the following details to us with your deposit slip or proof of payment: your name, telephone number, delivery address, your customer number and our invoice number as well as the name of the transport company or person who will collect the goods.

• Goods may only be collected after we have cleared your payment. Please check this with us before you arrange for goods to be collected.

• If you deposit a cheque, even if it is a cash cheque, release of the goods will be delayed until the cheque has been cleared. (This takes approximately 10 working days.)
 

Q: Do I have to buy a full roll or can I buy the length that I require?

A: Most of our products are sold per metre or per roll. Please discuss your requirements with our salesmen.
 

Q: Is all of your specimesh black mesh (i.e. ungalvanised mesh)?

A: We sell a limited range of galvanised specimesh and a larger range of black specimesh sheets. Please discuss your requirements with our salesmen.  We can arrange for any of our black specimesh sheets to be galvanised for you.  Please discuss the cost and lead time with our salesmen.
 

Q: Can goods be returned?

A: Please note that we cannot open each roll of weldmesh prior to selling it. Occasionally the quality is not satisfactory and we are not aware of that when we sell it. Therefore, please open the full roll of weldmesh before you cut it. If you are not satisfied with the quality, we will refund you or we will exchange the weldmesh. In this event, please contact us immediately. You must return the full, uncut roll of weldmesh within 30 days of purchase and you must bring your invoice with you when you return the weldmesh. Please contact us before returning the weldmesh to us. If you require precision mesh, please specify that when you order your weldmesh.
 

Q: Are there any other special conditions that apply to purchasing goods from Maxishare?

A: The owners and their agents and their employees do not accept or take any responsibility or liability for the safe custody of any vehicle or articles therein nor for any injuries or loss to any person, whether as a result of negligence by their employees or from collision, fire, theft, rain, hail or any cause whatsoever. All vehicles are parked in all respects at the risk of the parker/owner thereof and all persons entering the premises of MAXISHARE C.C. do so at their own risk. Customers may not enter any storage areas. Adult customers are entirely responsible for the supervision and safety of the children and pets accompanying them. Please note that galvanised products contain zinc and these products are used for humans, birds, reptiles, insects or animals entirely at the customer’s risk. Galvanised products should not be used for humans, birds, reptiles, insects or animals that might bite or chew on the weldmesh.
 

Q: What are Maxishare’s trading hours?

A: Our trading hours are as follows:

Mondays to Thursdays: 07h00 – 17h00

Fridays: 07h00-15h15

Saturdays: 08h00-11h00

Closed on Sundays & public holidays.

Annual closure: Every year we close for several days towards the end of December and we usually reopen in the second week of January. The specific dates change from year to year. We will gladly send you the dates for the current year on request.
 

Q: What are your banking details?

A: OUR BANK DETAILS ARE AS FOLLOWS (CHEQUE ACCOUNT):

Bank: FNB Bank

Branch: East Rand Mall

Branch Code: 253-442

Account Name: Maxishare C.C.

Account Number: 627 332 043 25

Account Type: Cheque / Current account

Deposit Reference = Our invoice number + your customer code (e.g. INZ99899 CHR008)
 

Q: Do you issue V.A.T. invoices?

A: We issue V.A.T. invoices to registered VAT vendors.

2. QUESTIONS ABOUT WELDED MESH

Q: What is the difference between weldmesh that is galvanized before welding and weldmesh that is galvanized after welding?

A: Weldmesh that is galvanized before welding is manufactured from wire that is galvanized first. Then the galvanized wire is welded together to form the mesh.

Weldmesh that is galvanized after the welding is manufactured from black wire that is welded together to form the mesh. After the welding has been completed, the mesh is hot-dipped galvanized. In this type of mesh, the welding spots are also covered by galvanizing, giving the product extra protection against rust.
 

Q: Which weldmesh products are the best suited and most cost-effective for general fencing?

A: For general fencing, most of our customers buy hinged joint fencing or our weldmesh products (codes BO or BSY). Some customers prefer to use our diamond mesh.
 

Q: How long does it take before weldmesh starts to rust?

A: This is a very difficult question to answer, because it will depend upon several factors. e.g. Weldmesh that is used outdoors will rust faster than weldmesh that is used indoors; weldmesh rusts faster if it is at the coast or in a high rainfall area; weldmesh that is exposed to high acidity (e.g. air pollution) will rust faster than weldmesh that is not exposed to acidity; weldmesh that is galvanized after welding takes longer to rust than weldmesh that is galvanized before welding. If conditions are favourable, it should take several years before rusting commences.
 

Q: Can galvanized weldmesh be painted?

A: Yes. Many of our customers prefer to paint the weldmesh immediately as this provides additional protection against rust. If the weldmesh is being used for humans or livestock, it is essential to use a non-toxic, lead-free paint for both the undercoat and the topcoat. Please note however, that galvanised products contain zinc and these products are used for humans, birds, reptiles, insects or animals entirely at the customer’s risk. Galvanised products should not be used for humans, birds, reptiles, insects or animals that might bite or chew on the weldmesh.


Q: Can you advise me about the most suitable weldmesh to select for the birds that I plan to place in my aviary?

A: This information is based on suggestions from our customers. It is, therefore, important that you check the information with experienced breeders of the birds that you intend to keep. Please note that galvanised products contain zinc and these products are used for humans, birds, reptiles, insects or animals entirely at the customer’s risk. Galvanised products should not be used for humans, birds, reptiles, insects or animals that might bite or chew on the weldmesh.

3. QUESTIONS ABOUT CONSTRUCTING CAGES

Q: What is the best way to attach weldmesh to a frame constructed from square or round metal tubing?

A: The best way is to place the weldmesh panel against the tubing, then put a metal washer against the weldmesh and finally insert a Pozidrive screw to hold the weldmesh in place. Alternatively, pop rivets or binding wire can be used. (Using binding wire is, however, time consuming)
 

Q: Which products are best suited for the construction of chicken runs?

A: Chicken runs can be constructed from bird netting, chicken netting or welded mesh. If welded mesh is used, it need not be very thick. Product codes ATE or BA are often purchased by our customers for this purpose. Please note however, that galvanised products contain zinc and these products are used for humans, birds, reptiles, insects or animals entirely at the customer’s risk.
 

Q: Does bird netting need to be supported?

A: Yes. Poles and straining wire need to be used to support bird netting.
 

Q: Which is the best size of swivel feeder to use for parrots?

A: We recommend the swivel feeder with three one pint stainless steel standard feeding bowls. (One bowl is for seed, one is for soft food and one is for water.) Extra stainless steel bowls can be purchased if desired.) Our code for these bowls is A2.

4. QUESTIONS ABOUT CLIPS, PLIERS & CUTTERS

Q: What is the easiest way to join one piece of weldmesh onto another piece of weldmesh?

A: The easiest way to join weldmesh panels together is with either J clips or hog rings. If the wire is thicker than 3.15mm, binding wire should be used. : Please note that galvanised products contain zinc and these products are used for humans, birds, reptiles, insects or animals entirely at the customer’s risk.
 

Q: What is the difference between an A16, A18 and A20 hog rings?

A: A16 hog rings are used to join weldmesh up to 2,5mm thick.

A18 hog rings are used to join weldmesh that is 3,15mm thick.

A20 hog rings are used to join weldmesh up to 4mm thick.

The Model 1100 hog ring stapler is used for A16, A18 or A20 hog ring staples.

The Model 1200 hog ring stapler with a magazine is used for A16 or A18 staples.

The Model 1300 hog ring stapler with a magazine is used for A20 staples.

The magazines that are on the Model 1200 and Model 1300 staplers can hold up to 36 hog ring staples.
 

Q What is the easiest way to cut weldmesh into panels?

A: The easiest way is to use Knippex pliers.

Use an angle grinder for weldmesh that is more than 3mm thick.